• Requests509
• Still open13
• Typical time to acknowledgeUnder 1 hourMedian of 71 acknowledged
• Typical time to close3.5 daysMedian of 496 closed · 1 in 10 over 16 days

Requests by month

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By ward

• Ward 1 50
• Ward 10 64
• Ward 11 51
• Ward 12 12
• Ward 2 72
• Ward 3 25
• Ward 4 65
• Ward 5 58
• Ward 6 19
• Ward 7 55
• Ward 8 21
• Ward 9 17

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Longest-open Missed Trash Pickup requests

1. 756-758 Maple St (opens in new tab)Ward 2 · Open since September 15, 2026
2. 353 Merrimack St (opens in new tab)Ward 5 · Open since September 15, 2026
3. 376 Harvard St (opens in new tab)Ward 7 · Open since September 15, 2026
4. 53 Dutton St (opens in new tab)Ward 4 · Open since September 16, 2026
5. 46 Brook St (opens in new tab)Ward 3 · Open since September 16, 2026
6. 713 Harvard St (opens in new tab)Ward 7 · Open since September 16, 2026
7. 2 Rosemont Ave (opens in new tab)Ward 9 · Open since September 16, 2026
8. 5 Shawmut St (opens in new tab)Ward 10 · Open since September 18, 2026
9. 163 Peak St (opens in new tab)Ward 2 · Open since September 21, 2026
10. 158 Perley St (opens in new tab)Ward 2 · Open since September 21, 2026

How these numbers are calculated.